Energy & Utility solutions built for real growth.

Whether you're a business leader or IT professional, understanding the opportunities across hosting, software, and support unlocks incredible value when applied to your organization's CIS. Utilities spend an average of 2.8% of revenue on IT per employee, invested in mission-critical hardware the business relies on for high availability — but no matter how great the investment, hardware can fail. With the optimum operating model, it's a win-win for both the Utility Commission and the utility.

YTS provides energy consulting services to over 50 gas, electric, and water utilities around the globe, including two of the largest multiservice municipalities, and supports well over 15 million retail energy customers. Our inclusive energy management solutions help utility companies serve their customers more efficiently and effectively.

Energy and Utility (E&U) companies find a reliable BPO service partner in YTS to enhance operational effectiveness. We enable businesses to grow and achieve their objectives through labor arbitrage, process improvement, and technology innovation — serving account management, remittance processing, front office, billing, collections, sales, workforce, and order management with a network of more than 2,000 professionals across 10 countries.

As an infrastructure hosting provider, we offer cloud consulting services to help customers assess the cloud as part of their overall IT service. We advise on delivery strategy; resolve OPEX/CAPEX ratios, people, process, ROI, target operating model, and technology for using cloud; and make sure data and security compliance standards are stringently met. Our partnerships with HP, VMware, Microsoft, Amazon, EMC, and Cisco power our hosting services, and we deliver SAP services to clients globally.

YTS's integrated model is one of the most inclusive offerings in the industry — covering enterprise applications, finance and ERP, human capital management, enterprise asset management, customer service and billing, and business analytics. We add industry innovations in predictive analytics, business process outsourcing, prepay services, and back-office optimizations, and combine services such as application management and infrastructure to operate, implement, support, and innovate your energy operations end-to-end.